Wednesday, 3 December 2014

ComputerWorld: House of Travel Australia finds value in DataCore Software-defined storage

Travel agent firm can scale its storage environment up or down when required
House of Travel Australia has used a software-defined storage services platform to reduce capital expenditure and improve the resilience of its storage environment.
The company has a network of 460 personal travel managers based around Australia.
House of Travel Australia's director of IT, Matthew Harris, said it implemented DataCore’s SANsymphony-V software in May 2014 to manage virtualized storage for its VMware ESX systems.
“The expenditure on this software solution saved significant capital expenditure while providing a stable operational environment,” he said.
“The biggest benefit is peace of mind for our future. We can scale [storage] up or down and scale to multiple sites. DataCore can handle any level of workload that I need to give to it."
House of Travel operates two business units, which are TravelManagers and HOOT Holidays. Both business units store their data on the DataCore solution.
Aside from giving Harris peace of mind, the system proved its worth when there was a hardware failure with one of its IBM servers earlier in 2014.
“The beauty of the DataCore system is that it keeps all of my data on two different servers. The [IBM] server went totally dead and there was no chance to do anything,” he said.
“DataCore indicated that the data was on another server and made it available to the VMware ESX system. As far as the VMware system was aware, it lost some processing and random access memory [RAM] power but all of its storage was still there. It automatically re-started our virtual machine on to the other hardware storage. The business suffered about one minute of sluggish performance but there was no downtime or data loss,” said Harris.
He is now looking at using DataCore’s Asynchronous offsite replication. This will provide an exact copy of House of Travel Australia’s data offsite so the firm can recover information quickly in an emergency. Harris plans to implement the software in Q1 of 2015.
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